Frequently Asked Questions

How much does Hubble cost?

You can build and grow your community on Hubble for free, now and forever.

Our mission is to help you build thriving communities. If you use our advanced monetization tools, our goal is still to help you grow your community sustainably first and foremost. With these tools, the fees will start applying only after you have consistently monetized for 4 months so that we ensure we are empowering your growth. We are committed to taking a share of earnings that’s 10% or lower.

Note that Stripe, the payment platform for our monetization tools, will always charge their fees. These are not taken by Hubble.

Sign up today and lock in these rates!

Why is Hubble a standalone app?

Building products that people love is at the core of what we do. Our goal with Hubble is to allow people to tap into the power of their communities and to deliver a sense of togetherness. We want to push the boundaries of this experience and enable people to have the power of community right in their pockets. With an app on their phones, Hubble unlocks your community so that members interact in lightway, fun ways, no matter where they are.

We also understand that community builders need more tools to effectively manage and grow their communities. That’s why with Hubble, community admins also get a desktop dashboard with additional features that help you accomplish tasks and optimize your workflow. And we will continue to add features to continue supporting you and your community’s growth!

Can I easily move my group from another platform to Hubble?

We have built features that allow you to easily invite your existing community members elsewhere so that you can get started quickly. It’s also easy for community members to join with a few clicks. Unlike other platforms, we firmly believe that you should own your community - and we help you build your membership email list that you can take wherever you go.

How can I change my email address for my account?

We are working on features to make this change easier for you. In the meantime, shoot us a note at support@team.letshubble.com for assistance!

I’m having trouble connecting my Stripe account. What do I do?

We are here to help! Email support@team.letshubble.com and we will set up a short call to walk you through it!

How can I get in touch? I have other questions!

We would love to hear from you! Drop us a note at support@team.letshubble.com. In the app, you can also message Astro, your Hubble community sidekick, with any questions!